About This Policy
This Privacy and
Security Statement describes the privacy practices of Wesled Distributors and
its subsidiaries, divisions, affiliates, brands and other Wesled Distributors
companies ("Wesled Distributors", "our", or
"we"). It applies to our interactions with our customers and
visitors, including, but not limited to:
This Privacy and
Security Statement does not apply to the practices of Wesled Distributors.
Also, this policy does not apply to third-party websites accessible through our
websites.
Information We Collect
Contact Information
We may collect the names and user names of our customers and other visitors.
Additionally, we may collect your purchase history, billing and shipping
addresses, phone numbers, email addresses, and other digital contact
information. We may also collect information that you provide us about others.
Payment Information
When you make a purchase we collect your payment information,
including information from your credit or debit card, check, PayPal account or
gift card. If you apply for a Wesled Distributors credit card or a home
improvement loan, we might collect information related to your application.
Returns Information
When you return a product to our stores or request a refund or exchange, you
may be asked to provide your name, address, phone number and information that
identifies you, such as your driver’s license. We use the information we
collect from you and capture off of your government issued ID to process and
track returns and to help detect and prevent fraud and otherwise administer our
loss prevention program. To learn more about our Returns Policy, visit us at
www.wesled.com
Demographic Information
We may collect information about products or services you like,
reviews you submit, or where you shop. We might also collect information like
your age or gender.
Location Information
If you use our mobile websites or applications, we may collect location data
obtained from your mobile device. If you use our websites, we may collect
location data obtained from your IP address. We use this location data to find
our nearest store to you, provide product pricing and availability at our
stores near you and provide driving directions to our stores. Certain of our
mobile applications may also use this information to determine if you are
shopping in one of our stores. If you are, we present you information relevant
to in-store customers. You can control how we use your device’s location
information in the settings menu of your device.
Employment Information
If you apply for an employment opportunity, you may provide us with
certain personal information about yourself (such as information contained in a
resume, cover letter or similar employment-related materials, or any applicable
pre-screening questions).
Other Information
We may collect any of the information or content that you provide through our
websites, mobile applications, or online forums. If you use our websites, we
collect your IP (Internet Protocol) address and other related information such
as the type of browser and operating system you are using. We might also track
the pages you visit, look at what website you came from, or what website you
visit when you leave us. We collect this information using the tracking tools
described in the Our Tracking Techniques section at the bottom of this page. To
control those tools, please read the Your Privacy Preferences and Our Tracking
Techniques sections.
In our stores, we may use various systems, including cameras, to prevent fraud
and promote security. For certain services, such as truck rentals or some
equipment rentals, we may request that you present additional personal
information and identification, such as a driver’s license and verification of
insurance.
How Information is
Collected
We collect information directly
from you. The following are a
few examples of when we collect information from you:
We collect information from you
passively. We may use
tracking tools like browser cookies, flash cookies, and web beacons. Please see
the Our Tracking Techniques section below for more information.
We collect information from other sources. We may
get information about you from third party business partners, like an updated
address from a shipping vendor. We may collect information about you from a
friend. For example, if your friend purchases something for us to send to
you or if your friend provides your information through one of our
refer-a-friend type features. If you use one of these features, please ensure
that you only submit email addresses of individuals with whom you have a close
personal or family relationship, who would be interested in receiving the
communication, and who has authorized you to share their email address.
We collect information from Affiliates of Wesled Distributors. We
may get information about you from a company controlled by, or under common
control with Wesled Distributors (our "Affiliates").
How We Use Information
We use the information
we collect for our business purposes, including:
To respond to your questions and requests. Examples
include:
To improve our products and
services.
We may use your information to make website, mobile application, or product and
service improvements.
To look at website and mobile application trends and customer
interests.
We might use your information to customize your experience with us. We may also
combine information we get from you with information about you we have received
from third parties or publicly available sources to assess trends and
interests.
For security and loss prevention purposes.
We may use your information to protect our company, our customers,
or our websites. For example, we might use cameras in our stores to track store
traffic or our stock or otherwise administer our loss prevention program.
We also collect information to confirm the identity of our customers who rent
trucks or certain types of tools or equipment and to assist us in retrieving
unreturned tools or other equipment. We use information collected in the course
of a merchandise return to process and track returns and to help detect and
prevent fraud and otherwise administer our loss prevention program.
For our marketing.
In certain circumstances, we may send you communications about
special Wesled Distributors promotions or offers via regular mail, email, or
other electronic channels, including ads on social media platforms. We may send
you emails if you have registered on a website and indicated you want to
receive this information or if you gave us your information in one of our
stores. We may also notify you of new website features or product and service
offerings. If permitted, we may also send information about offers from our
Affiliates and other companies we think you might find interesting. To manage our
communications with you, follow the instructions in the Your Privacy
Preferences section below. We may use information to deliver you marketing
communications (including online ads) based on your interests. For example, if
you view a product on our website, you may see ads for that product on our or
third party websites and applications.
To communicate with you about your account or our
relationship.
We may contact you to tell you about changes to this Privacy and Security
Statement, the Terms of Use of our websites or mobile applications, or changes
to any of our programs in which you might be enrolled. We may also tell you
about issues with your orders or if there is a product recall or rebate.
For employment purposes.
We may use the personal information you provide in connection with a job
application or related inquiry for the purpose of processing and responding to
your application or inquiry.
For social media.
When you engage with our content on or through third-party social
networking websites, plug-ins and applications, you may allow us to have access
to certain social media account information (e.g., name, username, email
address, gender) as determined by the settings of the social media services to
deliver the content or as part of the operation of the website, plug-in or
application. Social media platforms may collect information about your use of
our services and may notify other users of the platform about your activities
on our websites and mobile applications. Social media services may also use
cookies or other technologies to provide services or track your online
activities over time and across multiple websites and mobile applications. Your
interactions with social media features are governed by the respective privacy
policies of the companies providing the features.
For other uses we may disclose to you.
We may also use personal information with your consent, and as otherwise
permitted or required by law.
Information Sharing
We may share your
information for our business purposes and as legally required or permitted,
including:
With third parties who perform services on our behalf.
We share information with our service providers, such as our delivery service
providers who ship and deliver your online orders. We might also authorize our
service providers to collect information on our behalf. Some service providers
may be located outside of the United States. We might also share information
with the vendors and manufacturers of our products and services to respond to
your reviews and questions.
To offer financial products.
We use service providers to offer financial products, such as Wesled
Distributors credit card and home improvement loans. We may share personal
information about our consumers with these service providers in order to
provide you with tailored information about products and services and special
offers. These service providers also have their own privacy statements that set
out the manner in which they will collect, use and disclose personal
information. We encourage you to review each service provider's privacy
statement at the time you submit your application for such financial products.
To provide extended warranty services.
If you purchase a Wesled Distributors Extended Warranty Service you will be
required to provide information such as your name and address to our warranty
service providers. While these service providers are limited by contract in the
way they may use your information to provide Wesled Distributors Extended
Warranty Services, we encourage you to review each service provider's privacy
statement at the time you submit your personal information for such services.
Data Sharing for Catalog Mailings.
We may share your name, address and transactional information about products
you have purchased from our catalogs with third party companies so that you may
receive future catalog offerings about products and services that may be of
interest to you. If you prefer not to have your information shared with third
party companies for this purpose, please see the section below entitled Your
Privacy Preferences.
With any successor to all or part of our business.
For example, if all or part of our business is sold we may sell or disclose our
customer list in preparation for or as part of that transaction.
If we think we have to in order to comply with the law.
For example, we will disclose information to respond to a court order or
subpoena. We may also disclose information if a government agency or
investigatory body requests it.
With our business partners.
For example, we might share information with one of our Affiliates
or a business partner who is running a joint promotion with us or who provides
a product or service in partnership with us.
To protect us.
For example, we will disclose information if we suspect fraud. We
will also share information as part of an investigation. We may also
disclose personal information to assist us in collecting a debt owed by you.
At your direction.
For example, if you ask us to provide your information to a
third-party to facilitate the resolution of a dispute.
Your Privacy
Preferences
You can register or
change your preferences to receive or not receive marketing communications from
us by clicking wesled.com or emailing us. Please allow sufficient
time for your preferences to be processed. Even if you opt out of receiving
marketing messages, we may still contact you for transactional purposes like
confirming or following up on an order or service request, responding to
customer service inquiries, asking you to review a product or service you have
ordered, or notifying you of product recalls or rebates. If you later opt back
into getting marketing communications from us, we will remove your information
from our opt-out databases.
Registered website users can update their information at the Your Account
section of our website. If you are not a registered website user, you can
contact us by email.
For more information about how we may collect information to provide you with
interest based ads or learn about our users' interests and how you may register
your preferences regarding that collection, please read the Our Tracking
Techniques section below.
Our Sites and Children
Our websites and
mobile applications are not created for children. To our knowledge we do not
collect information online from children under 18. If you are a parent or
guardian and think we have information about your child, please email customercare@wesled.com.
To learn more about how to protect your child online, visit the FTC's www.OnGuardOnline.gov. You may also want to read the helpful information about
children and privacy that the FTC provides by clicking here.
Your California
Privacy Rights
If you live in
California and have an established business relationship with us, you can request
a list of the personal information we have shared with third parties for their
marketing purposes. We will also give you a list of the third parties that have
received your information. You can make a request one time each year.
To exercise your rights, you can email us or write to us at the address below.
Mention in your letter that you are making a "California Shine the
Light" inquiry. We will respond within 30 days.
Security
When you place orders
on our websites, all of your order information, including your credit card
number and delivery address, is transmitted through the Internet using Secure
Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt
your order information before transmitting it to our secure server. SSL technology,
an industry standard, is designed to prevent someone other than operators of
our websites from capturing and viewing your personal information.
While we use industry standard means to protect our websites and your
information, the Internet is not 100% secure. The measures we use are
appropriate for the type of information we collect. We cannot promise that your
use of our websites or mobile applications will be completely safe. We
encourage you to use caution when using the Internet. Online access to your
personal information is protected with a password you select. We strongly
recommend that you do not share your password.
Links
Our websites contain
links to third party websites. If you click on one of those links, you will be
taken to websites we do not control. This Privacy and Security Statement does
not apply to the information practices of those websites. You should read the
privacy policies of other websites carefully. We are not responsible for third
party websites.
Contact Us
If you have additional questions you can call us at 713-936-9595, fax us at 281-598-8148,
or reach us by email at privacy@wesled.com. You can write to us at:
Import Exports, Inc.
Attention: Privacy
330 Rayford Rd. #165 Spring, Texas 77386
Changes to this
Privacy and Security Statement
Effective Date:
January 1, 2017
Last Revision Date:
From time to time we may change our privacy policies. We will notify you of any
material changes to our Privacy and Security Statement by posting an updated
copy on our website. Please check our website periodically for updates.
Our Tracking
Techniques
Tracking Tools We Use
We collect personal and other information about users over time and across
different websites when you use this website or service. We also have third
parties that collect personal information this way. We or our vendors use
several common online tracking tools to collect this information. These may
include browser and flash cookies. We may also use web beacons and similar
technologies. We or third parties may also collect or receive information
from our mobile applications and others’ applications and use that information
to provide measurement services and targeted ads. We (and our third party
service providers) also use these tools:
Controlling Our
Tracking Tools
Your browser may give
you the ability to control cookies. How you do so depends on the type of
cookie. Certain browsers can be set to reject browser cookies. To control flash
cookies, click here. Why? Because flash cookies cannot be controlled through your
browser settings. Your mobile device may not give you the ability to control
cookies. If you wish to block cookies on our mobile applications, you will need
to delete the application from your mobile device. If you configure your
computer to block cookies, you will limit the functionality we can provide when
you visit our websites. If you configure to block or delete cookies, not all of
the tracking that we have described in this policy will stop.
Our "Do Not Track" policy: Some browsers
have a "Do Not Track" feature that lets you tell websites that you do
not want to have your online activities tracked. These browser features are not
uniform, so we are not currently set up to respond to those signals.
Controlling Online
Interest-Based Ads
We sometimes work with
online advertising vendors to provide you with relevant and useful ads. This
may include ads served on our websites or mobile applications. This may also
include ads served on other companies' websites. These ads may be based on
information collected by us or third parties. For example, information a third
party collects when you register for a website, like your zip code. This might
be used to target an ad for people in your area. These ads may also be based on
your activities on our websites or on third party websites.
To learn more about interest-based ads and to opt out of certain types of
interest-based advertising, click here.
My Account
Registration and Use
My Account registration
is an optional service provided by our website. You do not have to register to
browse or shop online. When you register, you are asked for personal
information such as your name, address, phone number, email address, and a
username and password that you select. You may also optionally provide
information regarding your interests and home improvement projects or register
your credit cards. This information may be used to help make your online
shopping quicker and easier, by pre-filling certain parts of your shopping
information.
Click wesled.com to read more about the terms and conditions that
govern your registration and use of our My Account service.